Pricing

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EXPLORE

Free/Forever


Basic features
1000 Email surveys per day
Web surveys
100 responses per survey
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  • Basic features
  • 1000 Email surveys per day
  • Web surveys
  • 100 responses per survey
Sign up

ENGAGE

R395/Monthly


All Explore features +
20 000 Email surveys per day
Web and SMS surveys
1000 responses per month
Data Extract
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  • All Explore features +
  • 20 000 Email surveys per day
  • Web and SMS surveys
  • 1000 responses per month
  • Data Extract
Sign up

EMPOWER

FROM R995/Monthly


All Engage features +
Unlimited responses
Phone Support
Custom programs available
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  • All Engage features +
  • 50 000 Email surveys per day
  • Unlimited responses
  • Phone support
  • Custom programs available
Sign up

EVOLVE - P.O.A

We recognise that every client is different that's why we also create tailored solutions to suit your specific needs. Unique workflows, customised reporting, multi-channel, advanced questions and more.

Get in touch
EXPLORE ENGAGE ENGAGE EMPOWER EVOLVE
Basic features;
1000 Email surveys per day;
Web surveys;
100 responses per survey
All Explore features;
Unlimited Web Surveys;
Limited SMS's
All Explore features +;
20 000 Email surveys per day;
Web and SMS surveys;
1000 responses per month;
Data Extract
All Engage features +;
50 000 Email surveys per day;
Unlimited responses;
Phone support;
Custom programs available
Custom
Sign up Try Sign up Sign up Contact
Monthly price Free 2 wkTrial R395 p/m From R995 p/m P.O.A
NUMBER OF SURVEYS SENT
Email Surveys 1 000 20 000 20 000 50 000 Unlimited
Web Surveys Unlimited Unlimited Unlimited Unlimited Unlimited
SMS Surveys None 50 100 p/m* 200 p/m* Custom
SURVEY BUILDER
Number of responses 100 per survey 500 1000 p/m* Unlimited Unlimited
Questions per survey 10 Questions Unlimited Unlimited Unlimited Unlimited
Survey Templates Max 10 questions By Industry By Industry By Industry By Industry
Page skip logic
Show/Hide
Randomise
Custom Welcome and Complete message
Question Types 14 14 14 14 14
Preview survey
Edit font/style/text colour
Custom Variable Mapping 3 Standard 3 Standard + 10 Custom 3 Standard + 10 Custom 3 Standard + 10 Custom 3 Standard + 10 Custom
Custom SMS & Email Wording Email only
Progress Bar
DISTRIBUTION
Scheduling/ Automation
Test surveys
Reminder Emails
Reminder SMSs Included in SMS Bundle
Escalated responses/ email notifications Advanced Escalations Advanced Escalations
BRANDING
Add your logo 1 Logo (Company) Logo per survey Logo per survey Logo per survey Logo per survey
Themes 10 10 10 10 10
Customise background image
Customise colours
Remove MyEcho footer on survey
White label surveys
ANALYSIS & REPORTING
Real time results
Filters Basic Custom Custom Custom Advanced
Trend graphs (Coming soon)
Drill down on charts
Different chart types
View all results Only first 100 responses
Categorisation of free text
Data Export - Pdf, Excel, CSV
Cross Tabulation
Downloadable graphs & tables
Record of time taken to complete survey
Data Quality Report
Custom Reporting (Public Program) Available P.O.A Available P.O.A
Custom Reporting (Private Program) Available P.O.A Available P.O.A
SUPPORT
Online Chat
Tutorials
Email Support 24 hrs Priority Email Support Priority Email Support Priority Email Support Priority Email Support
Phone Support Upgrade Upgrade Upgrade
Private Account Manager
OTHER
Multi-user 1 Master User 1 Master User 1 Master User &
1 Member User
1 Master User &
1 Member User
Custom
Compatible with all devices
Anonymous surveys
Integrations
LIST MANAGEMENT
Manual list creation
Upload contact lists
Manage contact lists
Multiple contact lists
EXPLORE - Free
ENGAGE - Trial
ENGAGE - R395 p/m
EMPOWER - from R995
EVOLVE - P.O.A